The Company
Founded in 1968 in Overland Park, KS, Examinetics is the nation’s leading
provider of onsite occupational health solutions for medical screening and
surveillance. Examinetics offers a comprehensive suite of compliance testing
services including hearing conservation, respiratory protection, and other
medical screening & surveillance. At roughly seven times the size of its
nearest competitor, Examinetics employs over 250 people and serves over
3,000 customers and 18,000 locations via 140 technicians and mobile testing
units as well as its self-administered technology-based platforms.
In August 2023, Coalesce Capital, a middle market private equity firm, took
a majority stake in Examinetics. Coalesce’s investment in Examinetics will
enable the company to further accelerate its expansion in existing and new
markets, as well as introduce new and increasingly innovative technologies
and services to meet the complex regulatory requirements facing its clients.
The Role
To support acquisition integration and scaling for future growth,
Examinetics is seeking to hire a Head of Operational Excellence. This new
role will spearhead initiatives to enhance operational efficiency and
effectiveness across various departments. This critical role will collaborate
with leadership and cross-functional teams to prioritize, execute, and
sustain process improvement initiatives. The role will report to the Chief
Technology Officer (CTO) and ideally be located at company headquarters
in Overland Park, KS.
The Head of Operational Excellence will (1) analyze and optimize
workflows, identifying inefficiencies and implementing scalable solutions
to improve operational effectiveness; (2) lead cross-functional project
teams, ensuring initiatives align with business priorities and drive
measurable impact; (3) develop and track key performance indicators
(KPIs) to measure project success and enable data-driven decision making;
(4) oversee change management efforts to ensure smooth
adoption of new processes and systems; and (5) collaborate with
stakeholders to build a culture of continuous improvement and
operational excellence.
Key Responsibilities
• Lead cross-functional teams to drive operational improvement
initiatives, ensuring alignment with business objectives and executive
priorities.
• Analyze existing workflows using industrial engineering principles to
identify inefficiencies and implement process optimizations.
• Develop and implement SOPs with attached KPIs to standardize
processes, improve quality, and increase efficiency across
departments.
• Manage project execution, including defining goals, tracking
milestones, and communicating progress, roadblocks, and key
achievements to leadership.
• Drive change management efforts by developing strategies that
ensure adoption and sustained improvements in business processes.
• Utilize data analytics to evaluate process performance, build
reporting dashboards, and provide insights for decision-making.
• Research, plan, and execute strategic initiatives, ensuring projects
contribute to long-term business growth and scalability.
• Support leadership in prioritizing initiatives, balancing ROI, impact,
and resource allocation to drive operational excellence.
• Foster a culture of continuous improvement, conducting training and
workshops to instill best practices in process efficiency and
performance management.
Experience & Requirements
• 5+ years of progressive Operations experience in a B2B field-based
services company with fleet.
• Experience leading fleet operations. Experience with both project and
route-based services preferred.
• Experience in investor backed, high growth or transformational
environments preferred.
• Experience leading field service operations, demand and supply
planning, route scheduling, and fleet operations.
• Experience implementing and driving the adoption of formal
operating systems, KPIs, and metrics to improve cost, up-time,
equipment life, safety, and productivity.
• Experience in functions including strategy development; operations
planning and budgeting; policies and procedures; tools and systems;
and reporting and communications.
• Strong problem solving and analytical skills in support of metrics,
data, and process-oriented objectives; ability to succinctly report on
operations measures to internal and external stakeholders.
• Proficiency in data analysis tools, including Excel, SQL, and/or BI
platforms, with experience in KPI tracking and dashboard creation.
• Demonstrated success as a people leader, including the ability to set
and gain buy-in for strategic direction; attract, hire, retain, and
develop operations leaders; and establish an engaging culture of
accountability, quality, and customer focus.
• Excellent communication skills, including written, verbal and
presentation skills; comfortable and credible with both internal
stakeholders and external audiences.
• A flexible, dynamic, self-demanding and proactive individual; able to
motivate him/herself and others.
• A clear ‘bias for action’ and sense of urgency to operate within a fast paced and entrepreneurially minded organization.
• A willingness and ability to display a ‘roll up the sleeves’ approach,
engaging in driving tactical execution when necessary.
• Bachelor’s degree required, preferably in Industrial Engineering,
Business Administration, or a related field; Master’s degree preferred.
• Project Management Professional (PMP) or similar certification
preferred.
• Ability to travel domestically up to ~20%.
• Resides in Kansas City area or willing to relocate.
